Privacy policy
At IMBRACE Collegiate Designs ("ICD," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website or placing an order.
Information We Collect
When you browse our website, place an order, or contact us, we may collect information including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely through Shopify's authorized payment providers)
- Order history
- Device and browser information
- IP address
- Cookies and website usage information
We collect only the information necessary to operate our online store and provide customer service.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate regarding your purchase
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Prevent fraudulent transactions
- Improve our website and shopping experience
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Production and Fulfillment
IMBRACE Collegiate Designs partners with Printify and its trusted production partners to manufacture and fulfill your custom-made products.
To complete your order, the necessary shipping and order information is securely shared with our production and fulfillment partners.
Payments
Payments are processed securely through Shopify and its authorized payment providers.
IMBRACE Collegiate Designs does not store your complete credit card information.
Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Improve website performance
- Understand how visitors use our website
- Provide a better shopping experience
Most web browsers allow you to manage or disable cookies through your browser settings.
Email Communications
If you contact us or place an order, we may send emails related to:
- Order confirmations
- Shipping notifications
- Customer support responses
- Important updates regarding your purchase
You may unsubscribe from marketing emails at any time.
Data Security
We take reasonable administrative, technical, and physical safeguards to help protect your personal information.
While no online system can guarantee complete security, we work with trusted providers such as Shopify to help protect customer data.
Children's Privacy
Our website is intended for individuals who are at least 18 years old or who are using the website under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 13.
Third-Party Services
Our website is hosted by Shopify and uses trusted third-party providers to process payments, manufacture products, fulfill orders, and deliver shipments.
These providers collect and use only the information necessary to perform their services in accordance with their own privacy policies.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of certain personal information where permitted by law
To make a request, please contact us using the email below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: imbracestore@gmail.com
Thank you for supporting IMBRACE Collegiate Designs.
We appreciate the opportunity to celebrate the history, culture, and excellence of Historically Black Colleges and Universities through meaningful apparel.